CO₂-aware repair Repair decisions with their potential carbon impact in view.

Tell us what needs fixing.

Describe the problem in your own words. We’ll ask what matters and help turn it into a repair request.

Demo storage notice: uploaded photos are temporary and may become unavailable after maintenance or a deployment. Keep your own copy and do not rely on a photo remaining available until the repair is complete.

You’ll review the details before anything is posted.

We’ll email you a secure link to review the final posting action. Opening the link will not post your request.

Already have an eServUK account? Use the same email.
Home and tech repairs we can help with
  • Mobile Phones
  • Laptops
  • Computers
  • Tablets
  • TVs
  • Gaming Consoles
  • Smart Devices
  • IT Equipment
  • Software & Hardware Support
  • Home Repairs

Describe the problem above. We’ll ask the relevant questions and check the service scope before your request is posted.

Repair impact

See what repair could keep in use.

Explore an indicative estimate based on the choices below.
eServUK Repair Impact Calculator

Estimate your repair impact

Change any choice and the result updates immediately.

Number of similar items repaired in the same visit. One selected total technician journey is shared across these items.

Where is your decision now?
Possible life extension

Updates instantly in supported browsers. The button keeps the calculator usable without JavaScript.

Indicative result

Model 1.0.0
Indicative CO₂e impact deferred 82.7kg CO₂e

Indicative range 53.7–111.6 kg CO₂e

Potential product mass kept in use 65.0 kg Representative mass of the selected items if they remain in service; not measured waste.
Life extension 3 years Years used by the model; capped at the category reference life.

This scenario assumes the repair directly defers a replacement purchase. The estimate subtracts 2.6 kg CO₂e for the selected service journey.

Indicative estimate, not certified carbon accounting.

Actual outcomes depend on the fault, parts, repair success, use, travel and what would otherwise have been purchased.